NewLoyalty + Referrals, fully automated on WhatsApp

Engage with your
Customers on
WhatsAppInstagramMessenger

Most customers buy once and disappear. RateUp fixes that.

Loyalty programs, referral automation, and post-purchase feedback — all running on WhatsApp, automatically. No new apps for your customers. No extra work for your team.

Works With

WhatsAppInstagramMessengerWeb ChatSShopifyWWooCommerce

RateUp

Automation

Loyalty

Campaigns

Feedback

AI Workflows

Meta Business Partner

Trusted By 100+ Ecommerce Brands Across 30+ Countries

Active Clients

0×

More Engagement

Higher Retention

Less Manual Effort

The Problem

Your Business Goes Silent
The Moment Someone Buys

The sale ends. The relationship doesn't begin. Without a system for what happens next, customers disappear — and you never know why.

You're Paying Twice For The Same Customer

Without follow-ups, first-time buyers leave — and you pay to replace them.

Unhappy Customers Leave Without A Word

Only 1 in 26 unhappy customers speak up. The rest leave — before you notice.

5 Tools That Don't Talk To Each Other

Your team juggles multiple tools. Data is scattered, experiences break, and revenue leaks.

No Visibility Into What Customers Feel

You have order data, not sentiment data — so decisions rely on guesswork.

71%

No Follow-Ups

68%

Never Return

52%

Silent Churners

72%

Issues Unresolved

How RateUp Works

One Purchase.
An Automated Relationship.

RateUp triggers a complete customer journey the moment a sale happens — across any business, any channel, any vertical.

Purchase

Profile auto-created

Feedback

WhatsApp message sent

Recovery

Issues auto-resolved

Reward

Loyalty + referrals

Campaign

Smart re-engagement

Repeat

The loop compounds

The Platform

Everything You Need In One Place

Ten tools that used to live in ten tabs — unified into a single, automated engagement engine.

Omni Channel Inbox

WhatsApp, Instagram, Messenger and web chat in one shared inbox. Route conversations to the right agent or bot with smart rules — never miss a message again.

Shared inboxSmart routingCanned replies

Gold Member

1,250 pts

280 pts to next reward

WhatsApp Loyalty

Points, tiers and rewards — all on WhatsApp. No apps, no forms, just one message.

Points & tiersReferrals

Loyal

Retention Score92/100

Customer Profiles & Retention AI

A unified profile for every customer — orders, sentiment and channels in one place. AI flags churn risk before they go quiet, so you act early.

Unified profilesChurn prediction

TRIGGER

Smart Automations

No-code journeys built from triggers, conditions and delays. Send the right message at the right moment — without lifting a finger.

No-code builderTriggersConditions

Campaign Management

Segment, schedule and broadcast personalized campaigns — then watch them convert in real time.

SegmentsBroadcasts

Net Promoter Score

72▲ 8 pts

Feedback & Analytics

One-tap surveys after every order. Turn raw sentiment into NPS, CSAT and trends you can act on.

NPS / CSATLive dashboards

AI Chatbots

AI agents that answer FAQs, recover issues and book orders 24/7 — handing off to humans only when it matters.

24/7 repliesHuman handoff

Integration with CRMs

Connect Shopify, WooCommerce, HubSpot, Zoho and 30+ tools. Sync customer data both ways in minutes.

ShopifyHubSpotWebhooks

iPhone & Android Apps

Run your entire engagement workflow from your pocket. Native apps for iOS and Android keep your team replying, broadcasting and tracking — wherever they are.

iOSAndroidPush alertsOffline-ready

Admin

Agent

Manager

Teams & Roles

Granular permissions for every seat. Assign chats, set roles, and keep your whole team in sync.

PermissionsAssignment

Case Studies

Real Businesses, Real Growth

See how teams across industries turned RateUp into measurable revenue and retention.

Jewellery Retail

Campaigns, leads and loyalty — all on WhatsApp

Bhima Jewellery runs targeted WhatsApp marketing campaigns to the right customer segments, captures and follows up leads automatically, and rewards loyal buyers with a WhatsApp-native loyalty program — no app download needed.

3.1×Campaign ROI

+44%Lead conversion

98%Message open rate

RateUp turned WhatsApp into our most powerful sales channel — campaigns go out in minutes and leads never fall through the cracks.— Bhima Jewellery

BHIMA Jewellery

WhatsApp Campaigns + Loyalty

✨

Akshaya Tritiya Gold Offer

Get 5% off on all gold jewellery this week. Valid at all BHIMA stores.

3.1×

Campaign ROI

98%

Open Rate

+44%

Lead Conversion

Integrations

Plug RateUp Into Your Stack

Connect the tools you already run. Sync customers, orders and events both ways — in minutes, not weeks.

Shopify

WooCommerce

Petpooja

Zoho

Zapier

REST API

…and 30+ more via webhooks. Need a custom integration?

Ready To Turn One Sale Into A Lifetime?

Launch loyalty, referrals and automated engagement on WhatsApp.

No credit card required · Cancel anytime

Your Business Goes SilentThe Moment Someone Buys