Engage with your Customers onWhatsAppInstagramMessengerWhatsApp
Most customers buy once and disappear. RateUp fixes that.
All of it runs on WhatsApp, automatically.
No new apps for your customers. No extra work for your team.
- Loyalty & ReferralsPoints, VIP tiers and rewards on WhatsApp, with a QR member card and a cashier screen.
- Feedback & ReviewsA WhatsApp survey after every visit. Happy customers are sent on to your Google reviews.
- CampaignsScheduled WhatsApp broadcasts with test sends, paced delivery and retries for failed sends.
- Shared InboxWhatsApp, Instagram and Messenger in one team inbox, with assignment, mentions and tags.
- AutomationNo-code flows and keyword chatbots that reply, qualify and hand over to your team.
- Meta AI AgentsAn AI agent that answers from your own knowledge base and works through connected tools.
- Lead PipelinesA drag-and-drop pipeline that turns conversations into leads, stages and a forecast.
- Surveys & Web FormsSurveys on WhatsApp or the web, in your brand's theme and your customers' language.
Trusted by 100+ ecommerce brands across 30+ countries
Your business goes silent the moment someone buys.
The order confirmation is the last thing most brands ever send. Everything after it — the feedback, the fix, the reward, the second order — never happens.
Ad costs climb every quarter while the buyers you already paid for sit idle in a spreadsheet.
71%send no follow-upsOne bad delivery and they're gone. You find out months later, from a revenue chart.
68%never returnReviews here, coupons there, chat somewhere else. Nobody owns the customer record.
52%are silent churnersYou can't fix what nobody measures. Ratings sit in inboxes instead of dashboards.
72%of issues unresolvedOne purchase. An automated relationship.
Six steps that run themselves, in a loop. Each turn is cheaper than the last, because the reward is funded by the order it creates.
3×repeat purchasesfrom the same customer- 01PurchaseOrder syncs from your store
- 02FeedbackOne-tap rating on WhatsApp
- 03RecoveryLow scores routed to a human
- 04RewardPoints credited in the thread
- 05CampaignThe right offer to the right segment
- 06RepeatNext order, at no ad cost
Everything you need in one place.
One customer record behind every conversation. Start with loyalty on WhatsApp — the rest is already there when you need it.
Points, VIP tiers, rewards and referrals inside the thread. Members get a QR card on WhatsApp and your cashier scans it — no app, no plastic card, no login.
WhatsApp, Instagram and Messenger in one team queue. Assign, mention, tag, resolve.
Pick a group, schedule an approved template, send a test first. Failed sends can be retried.
A survey after every visit. Happy customers go on to Google with a review to start from; unhappy ones reach you first.
Turn a conversation into a lead, drag it through your stages and watch the forecast.
No-code flows and keyword replies on WhatsApp and Instagram, with a clean hand-over.
Answers from your own knowledge base and works through the tools you connect.
Inbox, flows, forms and the loyalty cashier on iOS and Android, for the shop floor.
Connect your store, POS and CRM, or build on webhooks and the REST API.
Branded QR codes and short links that open your survey, loyalty sign-up or form.
We'll set up loyalty, feedback and one win-back flow on a demo number in 20 minutes.
Real businesses, real growth.
Bhima JewelleryJewellery retail · India“RateUp turned WhatsApp into our most powerful sales channel — campaigns go out in minutes and leads never fall through the cracks.”
Plug RateUp into your stack.
Orders, customers and points sync both ways. Most setups are live the same day.
Ready to turn one sale into a lifetime?
Book a 20-minute demo, or message us on WhatsApp — the same channel your customers will be using.