Engage with your Customers onWhatsAppInstagramMessengerWhatsApp
Most customers buy once and disappear. RateUp fixes that.
- Loyalty
- Referral
- Feedback
- Campaigns
- Automation
- Meta AI Agents
- Lead Pipelines
All of it runs on WhatsApp, automatically.
No new apps for your customers. No extra work for your team.
Trusted by 100+ ecommerce brands across 30+ countries
Your business goes silent the moment someone buys.
The order confirmation is the last thing most brands ever send. Everything after it — the feedback, the fix, the reward, the second order — never happens.
Ad costs climb every quarter while the buyers you already paid for sit idle in a spreadsheet.
71%send no follow-upsOne bad delivery and they're gone. You find out months later, from a revenue chart.
68%never returnReviews here, coupons there, chat somewhere else. Nobody owns the customer record.
52%are silent churnersYou can't fix what nobody measures. Ratings sit in inboxes instead of dashboards.
72%of issues unresolvedOne purchase. An automated relationship.
Six steps that run themselves, in a loop. Each turn is cheaper than the last, because the reward is funded by the order it creates.
3×repeat purchasesfrom the same customer- 01PurchaseOrder syncs from your store
- 02FeedbackOne-tap rating on WhatsApp
- 03RecoveryLow scores routed to a human
- 04RewardPoints credited in the thread
- 05CampaignThe right offer to the right segment
- 06RepeatNext order, at no ad cost
Everything you need in one place.
Ten modules, one customer record. Start with loyalty on WhatsApp — the rest is already switched on.
Points, tiers, referrals and redemptions inside the thread. Your customer replies to a message — no app, no card, no login, no landing page.
WhatsApp, Instagram and Messenger in one shared queue. Assign, tag, resolve.
Every order, rating and reply on one timeline — with a churn score that tells you who to message today.
Trigger, wait, branch, send. Built in an afternoon, running forever.
Segment by spend, city or last order, then send an approved template in minutes.
Ratings, NPS and reasons — by product, branch and agent. Sentiment you can act on the same day.
Answers order, refund and stock questions in your brand's voice, then hands off cleanly.
Two-way sync with your store, POS and CRM. One customer record, everywhere.
Reply, approve and check today's numbers from the shop floor. iOS and Android.
Branch-level access, agent limits and audit trails. Unlimited seats.
We'll set up loyalty, feedback and one win-back flow on a demo number in 20 minutes.
Real businesses, real growth.
Bhima JewelleryJewellery retail · India“RateUp turned WhatsApp into our most powerful sales channel — campaigns go out in minutes and leads never fall through the cracks.”
Plug RateUp into your stack.
Orders, customers and points sync both ways. Most setups are live the same day.
Ready to turn one sale into a lifetime?
Book a 20-minute demo, or message us on WhatsApp — the same channel your customers will be using.