We're RateUp.
An AI-powered customer engagement platform for the messages that come after the sale — the feedback, the fix, the reward, the second order. All of it on the channels your customers already use.
Our mission
To empower businesses of all sizes with the insights they need to create exceptional, unforgettable customer experiences — whether they ship ten orders a week or ten thousand.
Empowering businesses
Through data, insights and automation we help you lift customer satisfaction at every touchpoint — from the first reply to the fifth repeat order.
Four values that decide the close calls.
Every product decision runs through these. They are why we say no to some features and ship others in a week.
We keep shipping. The latest of what technology makes possible should reach a ten-person shop, not only an enterprise.
Our customers sit at the centre of every roadmap call. We build what their customers actually feel, not what demos well.
Honest pricing, honest numbers, honest answers — including when the answer is that we are not the right fit.
Open communication with customers, partners and our own team. Nothing important lives in a private thread.
Let's build unforgettable experiences together.
Twenty minutes is enough to see RateUp running on your own catalogue — and to work out what the loop is worth to you per month.