Stop Guessing — Grow Smarter with WhatsApp Customer Feedback
WTraditional feedback methods yield only 2% response rates. RateUp uses WhatsApp Flows to connect with customers where they are, boosting feedback by up to 35% and turning insights into growth.
Are You Losing Customers Because You
Can't Hear Them?
Email surveys get lost in spam. SMS goes unread. Phone calls annoy. Relying on these outdated methods means you're missing critical feedback, operating with a blind spot, and potentially losing business due to a dismal 2% response rate.
ADVANCED ANALYTICS
RateUp + WhatsApp: The Feedback Solution That Actually Works
Boost your feedback response rate by up to 35%! RateUp leverages WhatsApp Flows – native, interactive forms within the world's most popular messaging app (+2 Billion users). Engage customers easily, tailor questions, and finally get the insights you need.
Get Actionable Feedback in 3 Simple Steps
Start collecting valuable customer insights quickly and easily with RateUp.
Create Account
Sign up quickly to access the RateUp dashboard.
Define Destination
Link to surveys, landing pages, forms, websites, or social media.
Customize QR Code
Add your logo and brand colors for a cohesive look.
Turn Feedback into Growth
RateUp goes beyond just collecting feedback. We help you leverage it to improve your business from every angle.
Supercharge Online Reputation
Turn positive experiences into glowing reviews. Automatically direct satisfied customers to Google, TripAdvisor, and more. Handle negative feedback internally before it goes public.
Effortless Issue Resolution
Generate tickets automatically for complaints or suggestions directly from feedback. Track issues centrally and keep customers informed via WhatsApp.
AI-Powered Insights
Measure what matters: NPS, CSAT, and more. Our AI analyzes feedback to spot trends, identify key themes like Good Product or Slow Delivery, and help you make data-driven decisions.
Built for Businesses That Thrive on Customer Happiness
RateUp is perfect for any business that values customer feedback and wants a modern, effective way to collect it.
Retail & E-commerce
Understand post-purchase satisfaction, product feedback, and delivery experience. Reduce returns and build loyalty.
Learn MoreRestaurants & Hospitality
Collect feedback on food quality, service, and ambiance instantly. Boost online ratings on Google and TripAdvisor.
Learn MoreService Providers
Gauge client satisfaction after appointments (salons, repairs, etc.), identify improvements, and encourage repeat business.
Learn MoreSaaS & Software
Gather user feedback on features, onboarding, and support directly within the messaging apps they use.
Learn MoreDon't Just Take Our Word For It
See how businesses like yours are finding success with RateUp.
Owner, Local Cafe
Local Cafe
“RateUp revolutionized how we collect feedback. Our response rate tripled, and we're finally getting the insights we needed to improve our menu. The WhatsApp integration is seamless!”
Manager, Boutique Hotel
Boutique Hotel
“The ability to automatically route positive feedback to Google Reviews has significantly boosted our online reputation. Negative feedback is handled quickly through the ticketing system. It's a game-changer.”
The RateUp Advantage
Experience the difference with features designed for maximum impact and minimum effort.
35%
Increase in Feedback Response Rates
24/7
Automated Feedback Collection & Analysis
Real-Time Alerts
for Urgent Issues
Seamless Integration
CRM/Billing Systems
Have Questions? We've Got Answers.
Find answers to common questions about RateUp and WhatsApp Surveys.
Our Pricing Plans
Choose What You Need
Starter
₹0 /month
Great for small teams just getting started.
- Single Team with One User
- 5 Web Surveys with 1000 monthly responses
- WhatsApp: Single Flow, One Automation, One Campaign with 1000 monthly template messages
Enterprise
Custom
Customized Plan & Pricing