Posts tagged with customer-feedback

customer feedback

Post-Purchase Customer Experience - Ultimate Guide 2026

How to Turn Every Customer Interaction After Purchase Into Loyalty, Retention, and Revenue Most businesses spend the majority of their time, budget, and energy trying to acquire customers. But the real growth opportunity doesn’t start before the purchase - it starts after. The post-purchase phase is where relationships are built, loyalty is formed, and repeat revenue is generated. Yet many brands still treat this stage as an afterthought, sending a simple order confirmation and moving on. Th

Abhilash Sathyan

February 18, 2026

customer feedback

How to Build a Client Feedback Loop That Improves Retention

Learn how to design a client feedback loop that strengthens relationships, improves retention, and helps B2B teams act on insights - with RateUp powering the closed loop.

Abhilash Sathyan

January 1, 2026

customer feedback

How to Handle Customer Feedback? (Use Them to Your Advantage!)

Learn what to do when customers share positive or negative feedback through a form and how to use them to increase your online reputation.

Abhilash Sathyan

September 28, 2024

customer feedback

How to Analyze Customer Feedback for FREE?

Use the Google Sheet formula or the free tool for quantitative (NPS, CSAT) and qualitative customer feedback analysis.

Abhilash Sathyan

September 18, 2024

customer feedback

Automate Customer Feedback Management: Business Case and ROI for SMBs

SMB founders can achieve double-digit ROI by implementing an automated customer feedback management platform.

Abhilash Sathyan

September 2, 2024

customer feedback

Customer Feedback Loop: Importance, Steps, and Best Practices

Explore why businesses need a customer feedback loop and the steps and best practices for its successful implementation.

Abhilash Sathyan

August 25, 2024